serato dj intro keeps saying hardware disconnected

Is the buffer size appropriately adjusted?

⇒ Check the position of all the knobs and switches of DDJ-SB2.ģ. Are the knobs and sliders for volume level appropriately adjusted? Is your computer spec above the minimum requirements for the DJ software?Ģ. Depending on your computer, especially for a Build-to-Order PC, an amplifier connected to DDJ-SB2 and the grounding conditions, the touch sensor of the jogs might not work properly as expected.ġ. If the jog works, the problem could be caused by the devices connected to the unit. If the jog does not work, the unit itself could be the cause of this problem. Touch on a jog with one hand and touch on any part of DDJ-SB2 other than the jogs with another hand: Please use a soft and dry cloth for cleaning the jog.Ĭlean the stain with the dampened and wrung-out cloth with diluted neutral detergent by 5-6 times of water.ģ) Please conduct the following test to sort out the cause: Please update the latest firmware to enhance the product's performance.īecause the jog on this unit has a touch sensor, dirt or hand cream on your hand onto the jog would prevent the touch sensor from fully functioning. The firmware is system software program on DDJ-SB2 device. Turn the knob to adjust the output sound from the headphone to the appropriate level. Turn the knob to adjust the output sound from the speakers.ģ. Turn the knob to adjust the orange LED of the channel level indicators to light at the peak level.ĥ. Turn the knob to an appropriate position.Ĥ.

Please note if the volume is increased too high, an extremely loud sound would be output.ġ. How to output the sound from CH1 is described below as an example.Įnsure that the volume of the devices (Powered amplifier, powered speaker, etc.) connected to is properly adjusted. Refer to “Installing the software” on the operating instructions to install the driver software. With Windows, download the latest driver software and then install it. Is the driver software already installed on the computer?

Serato dj intro keeps saying hardware disconnected